Karen Cusack
Health Complaints Commissioner Victoria, Australia
Biography
Karen Cusack was appointed as Victoria’s Inaugural Health Complaints Commissioner in 2017 to oversee complaints resolution processes about health services as well as for conducting investigations into providers who pose a risk to Victorians. Prior to heading up the HCC, she was corporate Counsel of The Royal Women’s Hospital and has over 20 years’ of experience as a Senior Lawyer. She holds a Master in Laws from Monash University. She has been on a number of boards and was appointed by an expert working group advising on legislative reforms from “Targeting Zero: review of hospital safety and quality assurance in Victoria”.